Following user feedback, we have redesigned the section where you can ask a service provider a question about a bid. In the past you had to click to open a pop-up (which probably got blocked by your browser) and then click again within that pop-up to finally type in your message and click send.
We understand, that was tedious and also restrictive. We wanted to make sure that everyone was able to communicate quickly and above all easily with each other. So now, all that you need to do is click on the green button of the bid in question and the bid details and any previous correspondence is displayed with no need for pop-ups or page reloads.
Then, it is simply a case of typing your message into the box and hitting “post”. We hope this new functionality will further improve the user experience here at Shiply and we gladly welcome any comments/constructive criticism.